OFFICIAL KUMAMOTO TOURISM GUIDE

USEFUL

Emergency Contacts

Pharmacies and Hospitals

Accidents may occur time to time when you are on the road or while you are vacationing away from your home. Your international travel insurance will come in handy in case you have to take a visit to a doctor's office while you are in Japan.

At the pharmacy

There are mainly two different types of medications available over the counter in Japan: Type 2 and Type 3. Which kind to purchase would depend on your health conditions and your personal preferences, thus it is recommended that you bring your own preferred medicines prior to arriving in Japan.

For a 911 emergency

911 emergency number in Japan is "119", and the number calls for an ambulance or a fire truck. "Ambulance" in Japanese is "kyu-kyu-sha", and "fire truck" is "sho-boh-sha". You can reach this number from a public pay phone, or you can always ask your hotel to call for help.

List of hospitals

Below is a list of hospitals and doctor's offices with English speakers in Kumamoto City. Some may require reservations before you visit.

Name Address Phone number
Jikei Hospital 6-1-27 Shimasaki, Nishi-ku, Kumamoto City Kumamoto Prefecture 096-355-6131
Kumamoto Iryou Center 1-5 Ninomaru, Chuo-ku, Kumamoto City Kumamoto Prefecture 096-353-6501
Kumamoto Chiiki-iryo Center 5-16-10 Honjo, Chuo-ku, Kumamoto City Kumamoto Prefecture 096-363-3311
Kumamoto Chuo Hospital 1-5-1 Tainoshima, Minami-ku, Kumamoto City Kumamoto Prefecture 096-370-3111
Kumamoto Sekijuji Hospital (Kumamoto Red Cross Hospital) 2-1-1 Nagamineminami, Higashi-ku, Kumamoto City 096-384-2111
Kumamoto Shimin Hospital (Kumamoto Municipal Hospital) 1-1-60 Koto, Higashi-ku, Kumamoto City Kumamoto Prefecture 096-365-1711
Kumamoto University Hospital 1-1-1 Honjo, Chuo-ku, Kumamoto City Kumamoto Prefecture 096-344-2111
Kumamoto Shinto Sogo Hospital 1-17-27 Shinyashiki, Chuo-ku, Kumamoto City Kumamoto Prefecture 096-364-6000
Saiseikai Kumamoto Hospital 5-3-1 Chikami, Minami-ku, Kumamoto City Kumamoto Prefecture 096-351-8000

Other hospitals (JNTO)

Guide for when you are feeling ill

Hospitals with other language services available

Kumamoto International Foundation - Multicultural Affairs Office

Assistance available in English, Chinese, Korean, German, Tagalog, and Spanish. Provides support for Japanese language studies as well as free consultation for immigration processes and other legal matters. Information on hospitals with multi-lingual services available at this location as well.
Address:4-18 Hanabatacho, Chuo-ku, Kumamoto City
TEL:096-359-2121 FAX:096-359-5112
URL:http://www.kumamoto-if.or.jp

Kumamoto International Consultation

Available languages:English, Spanish, Chinese, Korean
Open:Mon. - Fri. / 10:00am - 12:00pm, 1:00pm - 4:00pm
Address:Kumamoto Prefectural Government International Affairs Division6-18-1 Suizenji, Chuo-ku, Kumamoto City
TEL:096-385-4488 FAX:096-277-7005
E-mail:kuma-koku@cup.ocn.ne.jp

Useful Japanese phrases for emergencies

"Saihu wo surare mashita": pronounced "'sigh-foo oh sue-'lah-leh 'mah-shi-tah"/ (My wallet was stolen.)

"Genkin to pasupoto wo nusumare mashita": pronounced "'gyen-kin toh 'pah-sue poh-toh oh nuh-sue-'mah-leh 'mah-shi-tah"/ (My money and my passport were stolen.)

"Keisatsuwo yonde kudasai": pronounced "kay-'sah-tsu oh 'yon-deh 'kuh-dah-sigh"/ (Please call the police.)

"Tounan hunshitsumei syoumeisyo wo kudasai": pronounced "'toe-nun 'hoon-shi-tsu 'show-may-sho oh 'kuh-dah-sigh"/ (I'd like to get a written report of the loss/stolen items.")

"haraimodoshihwa dekimasuka?": pronounced "hah-'lie 'mo-do-shi wah 'deh-ki-mah-sue-kah?" / ("Can I get a refund?")

Police

Call "110" when you get mugged or suspect important items being stolen from you. The number can be reached from a pay phone, just like "119". Kumamoto Prefecture Police Headquarter Phone: 096-381-0110

  • Passport - Please obtain a written report of the loss/stolen item(s).
  • Credit Cards - Call your issuing card company and cancel your card. Report to the nearest police and obtain a written report of the loss/stolen item(s).

We use cookies on this site to enhance your user experience. If you continue to browse, you accept the use of cookies on our site. See our cookies policy for more informations

Accept